69598 BES VM Digital WeatherPRO 120x600 a3final

Course Details


Dealing With Angry Customers - SP

Keeping customers is as important as getting them. This video demonstrates a simple method for dealing effectively with angry customers: First, deal with the person; then, deal with the problem. The techniques the video suggests will help prevent employees from becoming defensive or, even worse, escalating the situation when faced with an angry customer. Dealing with angry customers is an important skill that everyone can learn!

Take This Course Today

Sign in to your PestWeb Canada account now, or become a PestWeb Canada member to start learning online.

Join PestWeb Canada Log In

0521 2195 Gateway Banner 728x90 v2
Back to top